Responsible gambling

If you or someone you know is struggling with problem gambling, we're here to help. We want you to have a safe and enjoyable experience on our platform.

What is Problem Gambling?

Problem gambling can affect anyone, regardless of their background or circumstances. It's not just about losing money, but also about the emotional and social impact it can have on your life. If you find yourself feeling anxious, stressed, or preoccupied with thoughts of betting, it may be a sign that you need some help.

Warning Signs of Problem Gambling

• You feel like you're spending more time thinking about betting than doing other activities.
• You've tried to cut down or stop betting but can't seem to do so.
• You use betting as an escape from emotional problems or stress.
• You feel anxious, irritable, or depressed when you can't gamble.
• You lie to family and friends about your betting habits.
• You've lost control of how much money you spend on betting.

How We Can Help

We take responsible gambling very seriously. Our platform is designed to promote safe and enjoyable gaming experiences for all our users. Here are some ways we can help:

• Deposit Limits: You can set a daily, weekly, or monthly deposit limit to control how much money you spend on betting.
• Time-Outs: If you feel like you're struggling with problem gambling, you can take a break from betting by setting a time-out. This will lock your account for a specified period of time.
• Self-Exclusion: If you need a longer break or want to completely stop betting, you can self-exclude yourself from our platform. This will block access to your account for a minimum of 6 months (up to 5 years).
• Gambling Support Tools: We've partnered with industry experts to provide you with free and confidential support tools to help you manage your betting habits.

Getting Help

If you or someone you know is struggling with problem gambling, don't hesitate to reach out. Our team is here to support you in any way we can.

• National Problem Gambling Helpline: If you're based in Tanzania, you can contact the National Problem Gambling.

Remember, problem gambling is a treatable condition. With the right support and resources, you can overcome it and enjoy safe and responsible gaming experiences with us.